Job Client Services Officer, Brisbane

ARP have partnered with a well-established financial planning firm on Brisbane's city fringe. This firm prides itself on delivering exceptional service and advice to clients, offering a comprehensive range of financial products and solutions.

They're seeking a highly motivated and experienced CSO who is ready to take the next step in their career as an Associate Adviser. This pivotal role is responsible for managing and enhancing client relationships, providing first-class administrative support, and ensuring all client needs are met promptly and professionally.

Key Responsibilities

• Act as the primary point of contact for clients, providing exceptional service and support.
• Manage client queries and requests, ensuring a high level of satisfaction.
• Coordinate and process client documentation.
• Liaise with internal and external stakeholders to ensure the smooth delivery of services.
• Assist with compliance and regulatory requirements, maintaining up-to-date records.
• Provide administrative support to advisers, including scheduling and preparing for client meetings.
• Sit in on client meetings, assist the adviser with strategy creation and prepare SOA request

Skills & Experience

• Previous experience in a similar client service role (1-2 years)
• Knowledge of holistic financial advice
• Exceptional communication and interpersonal skills with a client-focused approach.
• Ability to manage multiple tasks and prioritise workload effectively.
• High attention to detail and organisational skills.
• Proficiency in CRM systems, such as Xplan and Microsoft Office Suite.

What’s in It for You?

• Hybrid working arrangements once up and running.
• Fast tracked learning and development to become a Financial Adviser
• Opportunity to work in a supportive and dynamic team environment.
• Competitive salary package and benefits.
• Convenient location with excellent public transport links.

Please call Jade 0439722801 or email Write to the company to find out more.

Due to the high volume of applications, only successful applicants will be contacted.

If you are looking for the opportunity to work for a dynamic organisation with genuine long term prospects for the future, please APPLY NOW.

If you are looking for the opportunity to work for a dynamic organisation with genuine long term prospects for the future, please APPLY NOW. Alternatively, contact Jade Vaughan on 0439722801 for a confidential discussion or email your resume in a word format to Write to the company